Privacy Policy

1. Information we collect

We may collect account information such as name, email, password credentials, role, profile details, training preferences, support messages, and settings. We may also collect training activity that you enter or generate in the app, such as program progress, workout notes, goals, and related activity.

When paid features are enabled, payment details are processed by third-party payment providers. TORWOD does not intend to store raw card numbers on its own servers.

We may collect device, browser, log, cookie, and usage information to keep the service secure, measure basic performance, and improve the product.

2. How we use information

We use information to provide accounts, training programs, marketplace access, customer support, security, troubleshooting, product analytics, payment processing, legal compliance, and service communications.

3. How we share information

We may share information with service providers that help us operate TORWOD, including hosting, analytics, payment processing, email delivery, support, and security providers. We may also share information when required by law, to protect rights and safety, or as part of a business transfer.

We do not sell personal information as a business model. If that changes, we will update this policy and provide any required choices.

4. Cookies and analytics

TORWOD may use cookies and similar technologies for login sessions, security, preferences, analytics, and product improvement. Browser settings may allow you to limit cookies, but some features may not work properly.

5. Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, maintain security, and support legitimate business operations.

6. Your choices

You may contact us at info@torwod.com to request access, correction, deletion, or other privacy assistance. Some requests may be limited by security, legal, backup, anti-fraud, or operational requirements.

Depending on where you live, including certain U.S. states, you may have additional privacy rights. We will respond to applicable requests as required by law.

7. Children

TORWOD is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us so we can review and delete it where appropriate.

8. International users

TORWOD is operated by a United States company. If you access the service from outside the United States, your information may be processed in the United States and other countries where our providers operate.

9. Security

We use reasonable technical and organizational measures to protect personal information. No internet service can be guaranteed completely secure, so you should use a strong password and protect your account credentials.

10. Contact

Privacy questions and requests can be sent to info@torwod.com.